I am an experienced customer service Representative, I worked in the BPO industry . I handled Comcast account from the USA, an internet, cable and telephone provider from the USA. I have an experience in a technical support role . I supported an account that deals with the customer's technical concerns about their internet service, activating cable box and running a diagnostic test.
Addition to that, we also answer customer inquiries about the Emergency Broadband Benefit from the federal Government, and I'm the one who will create an order for their ebb enrollment application process, the company products and promotions,and also our line of business is assisting to the internet essentials customers, give a resolution to with regards to concerns, query and processing application, escalates complicated cases to the right departments. I have had experience handling chat and
I have Experience with Encoding. I've worked on the Department of Social Welfare and Development and I know the basics on computer I can handle instructions and follow steps accordingly , I've Work as a Front Office Personnel at The Apo View Hotel I'm Preparing Bills at the time Act as cashier for banquet function greeting and providing information to guest handling special request (orders)
I can work effectively within a team as well as independently with minimal supervision and with the necessary attitude, skills, and knowledge. My preferred rate is $3/hr as I believe that with great pay comes great responsibility. I am passionate to learn, to earn and to make a difference in making your business better!
*A positive attitude when working under pressure
*Ability to work independently and as part of a team
*Multi-tasking
*Confidentiality
*Accuracy and attention to detail
*MS Office
“My business would not be able to go forward if it was not for them”
Gaurab - Adhikari
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