Customer Service Rep, Appointment Setter, Data Analyst

Overview

Looking for full-time work (8 hours/day)

at $5.60/hour ($985.60/month)

Some College

Last Active

February 4th, 2025 (6 days ago)

Member Since

May 28th, 2020

Profile Description

Passionate About Helping People, Solving Problems, and Driving Results. I’m an experienced professional with over 5 years in customer service, sales, and data analytics, working across industries like credit cards, life insurance, food delivery, and renewable energy. I thrive on creating positive customer experiences, hitting sales goals, and making data meaningful through insightful reporting.

I’ve honed my skills in sales and appointment setting, specializing in cold calling and client consultations, particularly for solar energy campaigns. On top of that, my two years as a Reports Analyst taught me how to turn complex data into actionable insights, helping teams make smarter decisions.

Here’s what I bring to the table:
Customer Service Excellence: I’ve handled tough questions, resolved complex issues, and ensured customers stay happy and loyal.
Cold Calling/ Appointment Setting: I know how to connect with people, close leads, and book high-value appointments, consistently exceeding targets.

Reports & Data Analytics: Whether it's dashboards or detailed reports, I make sure data works for the team, not the other way around.

Chat Support: I’ve handled real-time client issues for a leading food delivery platform, ensuring quick resolutions that keep things running smoothly.

Tech I’m Skilled In:
Microsoft Office | Google Suite | Canva | Adobe Photoshop | Clipchamp | Capcut | Invideo AI | Avaya Softphone | VMware | Dial Pad | Microsip | Salesforce


What You’ll Get If We Work Together :A customer-focused, results-driven professional who loves solving problems. A data nerd who enjoys turning numbers into stories that inspire action. I type 60 WPM, so I keep things moving fast. I’m excited to bring my skills, energy, and dedication to your team and help you achieve your goals!