Rotsen

Workforce Management, Data Analytics, Reporting & E-Commerce

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Overview

Looking for part-time work (4 hours/day)

at $12.00/hour ($1,056.00/month)

Bachelors degree

Last Active

September 30th, 2024 (2 days ago)

Member Since

May 26th, 2020

Profile Description

Highly-motivated professional with a comprehensive experience and background in providing client-centric solutions across diverse sectors in Workforce Management within the BPO industry for more than 9 years.
Summary of Skills:
Workforce Management
- Forecasting (Fc Volume/Transactions, Service Levels, etc)
- Capacity/Staff Planning
- Scheduling
- Shrinkage Projections
- Revenue Projections
- Real-Time/Intraday Management
- Data Analyzation
Data Entry/Transcriptions
Data Labeling
- Categorization
- Text Highlighting
- Image Annotation
Music Editing/Mixing (Adobe Audition)
Computer Literate
- MS Office Intermediate to Advance (Word, Power Point, Excel, Outlook)
Team/People Management

Top Skills

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Experience: Less than 6 months

Office and Administration » Email Management

Other Skills

Customer Support

Customer Support » Phone Support

Customer Support » Phone Support » English Speaking

Marketing » Copywriting

Marketing » Content Creation » Proofreading

Marketing » Content Creation » Technical Writing

E-Commerce » Inventory Management » Quality Control

Video Editing

Customer Support » Email Support

Customer Support » Technical Support

Customer Support » Forum Community Moderation

Office and Administration » Transcription

Basic Information

Age
39
Gender
Male
Website
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Address
Bacoor, Cavite
Tests Taken
None
Uploaded ID
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