Customer Service Representative and Gen VA

Verified

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

December 2nd, 2024 (today)

Member Since

May 25th, 2020

Profile Description

With extensive tenure as a Customer Service Representative within the outsourcing industry. I have developed a thorough understanding of client management as a Customer care Representative in the outsourcing sector. Serving as the primary point of contact for clients in a variety of industries was part of my experience as a flexible virtual assistant. One of the responsibilities was to effectively manage and address client complaints, questions, and concerns through phone, chat, and email channels. By being timely, accurate, and compassionate, I regularly exceeded customer satisfaction goals and created long-lasting customer loyalty.