Data Analyst - Customer Service Expert

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelor degree

Last Active

December 21st, 2024 (yesterday)

Member Since

May 24th, 2020

Profile Description

I am an Executive Assistant for a Client that owns a Salon and the tasks I mostly do are, Checking my client's calendar. Inform her of her schedule for the day like meetings, or personal gatherings, or events. Check, send, respond, or delete emails. I reached out to her other employees with any updates or announcements. Go through her account bank charges, and social media. Work with any promotional event and post it on social media.

I have experience as a Customer Service Representative for years, and my job is to resolve customer concerns with their billing, technical issues, tracking orders, and a few upselling. And help customers book an appointment.

Also, I am a Data Analyst, and I do admin tasks like Internet research, collecting data, creating a report, and ensuring the client brand is well-protected. And this helped me a lot to have more knowledge in tool navigation.

I also had experience as a Virtual Assistant for eCommerce that processesing orders from Amazon, Menards and, eBay, Home Depot. I processed refunds, did invoices, updated reports, and updated the pricing; at the same time, I was an Executive Assistant, and I handled client emails.

I have English language comprehension. I am a team player, a hardworking, fast learner, passionate, exciting to work with, and eager to learn new things. I can communicate well in English and ensure good service.
I can be handy in your team since my primary objective for my client is to give outstanding results, long-term relationships, and professionalism and leave 100% satisfied with my work.

Communication skills - Fluent in both verbal and written communication.- Technical skills - Know tools like MS Excel, Word, Google Docs, Spreadsheet, and Pivot.- Critical thinking and problem-solving skills.- Typing skills - 40 WPM.- Comprehension skills.- Multi-tasking skills. - Fast learner - willing to be trained. I can do the day shift or night shift. Can start anytime.