Experienced Virtual Assistant | Ecommerce | Email Support

Overview

Looking for full-time work (8 hours/day)

at $5.00/hour ($880.00/month)

Bachelors degree

Last Active

March 27th, 2025 (yesterday)

Member Since

May 23rd, 2020

Profile Description

With over a decade of experience in customer service and virtual assistance, I provide efficient and reliable support to enhance customer satisfaction and streamline business operations. I am highly adaptable, tech-savvy, and skilled in various tools, ensuring that I contribute effectively to your business success.Tools & Platforms:Customer Service Platforms: Zendesk, Gorgias, Salesforce, LivePerson, eDesk
Communication: Slack, Google Workspace, Microsoft Office
eCommerce: Shopify, Wix, Lightspeed
CRM & Productivity Tools: Zoho, RealScout, Helium10, CartonCloud
Finance & Bookkeeping: Xero, QuickBooks
Marketing & Social Media: Meta Business Suite, Facebook Ads, Instagram, Canva, Later
Order Management: Various order management systems
AI & Translation: ChatGPT, DeepL, Google TranslateKey Skills & Expertise:
Outstanding Customer Support – Extensive experience in voice and non-voice support, handling inquiries, resolving issues, and ensuring a positive customer experience.
Virtual Assistance – Proficient in managing emails, scheduling, data entry, and administrative tasks to keep your business running smoothly.
Problem-Solving Expertise – Quick and effective issue resolution to maintain workflow efficiency and customer satisfaction.
Clear & Transparent Communication – Keeping you informed at every stage for seamless collaboration.
Reliability & Punctuality – Dedicated to meeting deadlines and ensuring accuracy in all tasks.
Strong Organizational Skills – Efficiently managing multiple projects and tasks to ensure smooth operations.
Tech-Savvy & Adaptable – Quickly learning and utilizing new tools, software, and applications tailored to your business needs.
Industry Experience:
eCommerce
Real Estate
Telecommunications
Logistics
I am passionate about helping businesses grow by providing exceptional support and efficient solutions. If you're looking for a dedicated professional to elevate your operations, let’s connect!