Overview
Looking for full-time work (12 hours/day)
at $10.00/hour ($2,640.00/month)
Bachelors degree
Last Active
October 11th, 2024 (30 days ago)
Member Since
May 23rd, 2020
Profile Description
**Customer Service Representative for almost 3 years of professional experience assisting customers in resolving various concerns and issues.
**Promoted and upskilled as Subject Matter Expert/ Helpdesk Role to handle escalation calls, assist agents with their concerns and queries.
**Completed the Soft Skills Training in handling escalation.
**Consistent top performer by maintaining and achieving the metrics (AHT,QA and Survey) in SME/Helpdesk department. Rank (B,C)
**Top performer in telemarketing and appointment setting for over 1 year.
Top Skills
Customer Support
Customer Support » Email Support
Customer Support » Phone Support
Office and Administration » Travel Planning
Other Skills
E-Commerce » Inventory Management » Quality Control
Human Resources
Real Estate » Appointment Setting
Customer Support » Technical Support
Customer Support » Social Media Moderation
Customer Support » Forum Community Moderation
Customer Support » Content Management
Office and Administration » Transcription
Office and Administration » Microsoft Excel
Office and Administration » Data Entry
Office and Administration » Email Management
Basic Information
- Age
- 27
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao City, Davao del Sur
- Tests Taken
- English
- B2(Upper Intermediate)
- Uploaded ID
- Sign Up with Pro Account to View
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