A+Virtual Assistant I Customer service Pro I Admin Task

Overview

Looking for full-time work (8 hours/day)

at $8.80/hour ($1,548.80/month)

College Level

Last Active

September 15th, 2024 (106 days ago)

Member Since

May 21st, 2020

Profile Description

Looking for a dedicated and experienced Virtual Assistant? I've got you covered!  Let's work together to streamline your operations and achieve your goals.

WHY HIRE ME?
-> 8+ years experience in the Call Center Industry working as a CSR on international accounts. I'm a skilled communicator who can build strong relationships and resolve complex issues.
-> 3+ years experience as an eCommerce Virtual Assistant providing top-notch customer support on leading platforms like Shopify, Etsy, Walmart, eBay, and Amazon.
-> 2+ years experience in Real Estate working as a Cold caller. Dedicated to generating leads,Skilled at overcoming objections and closing transfers for appointments.

I am your one-stop shop Virtual Assistant. I can provide comprehensive assistance from customer support, admin works, and basic graphics designs ensuring seamless operations and customer satisfaction.
Your business goals are my priority. I'm committed to delivering results that meet your expectations while remaining cost-effective rate $.

Here's what I bring to the table!

CUSTOMER SERVICE
-Prompt and Effective Communication:
-Problem-Solving
-Multichannel Support
-Maintaining Customer Satisfaction
-Collaborating with Internal Teams
-Adaptability and continuous learning.

ADMIN TASK
-Managing Customer Records
-Customer Service Support
-Order Processing and Management
-Returns and Refunds Management
-Handling Shipment Coordination
-Product Listing Creation and Optimization
-Updating eCommerce Website
-Inventory Management
-Reporting and Data Analysis
-Vendor and Supplier Communication
and more.....

SKILLS
-Proven Track Record of Customer service
-Great Communication Skills
-Time Management
-Reliable and Dedicated
-Tech-savvy
-Adaptability

Tools & Technologies I am proficient with.
-eComm stores: Etsy, Shopify, Walmart, eBay and Amazon
-CRM Systems: Zendesk, Freshdesk, FollowUp Boss, MyPlusLeads, MLS
-Order fulfillment: ShipStation and LTL Select
-Email Management: G-Suite, Microsoft Outlook
-Marketing: Upgrade to see actual info, Canva
-Communications: Slack, WhatsApp, RingCentral, Skype, JustCall
-Task Management: Upgrade to see actual info and Meistertask
-Added Learnings:

Influencer Marketing
-Influencer Collaboration: Partner with influencers and affiliates for product promotion and campaign management.
-Real Estate Cold Calling for FSBO, FRBO, Expired and Canceled Listings

Talk soon *wink*
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