I was excited to see your opening for a customer service rep, and I hope to be invited for an interview.
My background includes serving as a customer service associate within both call center and retail environments. Most recently, I worked at an E-Commerce Company, where my responsibilities included handling customer merchandise returns, issuing refunds/store credits, order status and product inquiries.
I also bring to the table strong computer proficiencies in MS Word, and MS Excel. Please see the accompanying resume for details of my experience and education.
I am confident that I can offer you the customer service, communication, and problem-solving skills you are seeking. Thank you for your time. I look forward to learning more about this opportunity!
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