Promptly and accurately responding to customer inquiries (financial credit card account) on a high volume of inbound calls in a fast-paced, structured, customer care environment with a keen focus on driving a Customer First mentality.

Responsible for reviewing and evaluating the work of content moderators, ensuring that all content being reviewed adheres to the client's guidelines, maintaining accuracy in content moderation decisions, and identifying areas for improvement in the moderation process by monitoring quality standards and conducting regular audits, all while upholding data privacy and compliance regulations.

Responsible for reviewing and removing user-generated content (like posts, comments, and images) that violates the social media platform's guidelines, ensuring the community remains safe and appropriate by filtering out harmful or offensive material like hate speech, harassment, or explicit content.

Image annotator - Processing of images by adding descriptive labels or markings to images, which are typically used for training machine learning models.