Customer Service Rep/Virtual Assistant

With Timeproof

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

High school diploma

Last Active

November 27th, 2024 (today)

Member Since

May 15th, 2020

Profile Description

Hi, I'm Jessa Suarez from the Philippines. I have been working as a customer service specialist for almost four years in one of the largest telecommunication companies in the US. I have experience in dealing with angry customers, and I was able to de-escalate their concerns. I was promoted to Subject Matter Expert last 2019. I also have a bit of experience in handling a team before the pandemic. Providing the best customer service experience is my passion. I am a dedicated, hard-working, fast learner, and a team player individual. I value honesty, transparency, integrity, and most of all, respect. I'm always open to any feedback to improve the quality of my work. I specialize in the following list below. Customer Care?Data entry?Online Research?Graphic design?TranscriptionApplications and Tools, websites I use:?Microsoft Excel?Microsoft Word?Google Docs?Google Sheets? (Sample of Emailing system) Slack, Outlook? (Sample of Graphic designing tool) Canva my skills are fit for you, please contact me. I'm so excited to get a job here. I'm looking forward to working with you. Thank you!