Expert in
* Travel Sales through voice, chat and
* Advanced Flight Reservation and Ticketing using Galileo, Amadeus, Sabre GDS (Global Distribution System),
* Billing and Retention (Winback) Customer Service Sales
Served throughout the US, UK and Asia
“My advocacy in customer service is to understand people in their most difficult situation about the company’s service or products purchased.”
I have been working in the BPO (Business Process Outsourcing – Call Centre) industry for almost 5 years. I am honed and work excellent in everything I do, especially the workload given to me by my manager.
We do such tasks, we really need to be keen into details in order for us to avoid errors and that is always what I am doing and finish the task in a timely manner.
Communicate and understanding people, clients or customers having a different culture will have an importance to the degree of global business.
I can be an added asset to your results-oriented organisation by enhancing customer satisfaction through valuable contribution to company efforts as well as offering personalised attention to the clientele.
As a dedicated team player in customer care and through sales, I am confident that my credentials and experience in the service industry will gratify your establishment.
Experience: 2 - 5 years
Create PNRs, Refund, Reissue, Revalidation, New ticket issuance, Fare Rules, etc
Experience: 5 - 10 years
Chat support for more than 10 years as well with email.
Experience: 2 - 5 years
Amadeus, Sabre, Farelogics, Worldspan, Galileo
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