Pearl

Executive Assistant| Virtual Receptionist

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Overview

Looking for full-time work (8 hours/day)

at $5.11/hour ($899.99/month)

Bachelors degree

Last Active

November 27th, 2024 (today)

Member Since

May 13th, 2020

Profile Description

I am an efficient Executive Assistant and Virtual Receptionist skillful in managing schedules, arranging meetings and responding to emails. I offer 4 years of experience providing virtual and online support, including calendar and emailmanagement, database management, and suburb customer service. I also have vast experience in customer and technical support -- effectively assisting customers with their concerns and troubleshooting anything related to products or services availed.

Top Skills

Customer Support » Phone Support » English Speaking

Experience: 2 - 5 years

Managed a high volume of inbound calls, providing efficient service and support for clients and colleagues and achieved high levels of confidentiality compliance by securely handling sensitive information during phone conversations and message-taking procedures.

Office and Administration » Email Management

Experience: 2 - 5 years

Enhanced customer satisfaction by prioritizing open communication and providing regular updates on progress and milestones achieved using several tools like GSuite and MS365

Office and Administration » Personal Assistant

Experience: 2 - 5 years

Enabled C-suite individuals to taking back their time by handling administrative tasks and adhoc tasks that are essential but time consuming

Other Skills

Customer Support » Email Support

Experience: 2 - 5 years

Customer Support » Technical Support

Experience: 2 - 5 years

Provided technical support during installation, implementation and execution of phases of projects and product services, ensuring smooth transitions into operation.

Customer Support » SaaS

Experience: 2 - 5 years

Provide phone and chat support for clients in the SaaS industry; includes but not limited to providing walkthroughs and demos, and troubleshooting product glitches and bugs, and escalating concerns as needed

Office and Administration » Data Entry

Design » Adobe » Photoshop

Design » Adobe » Illustrator

Customer Support » Social Media Moderation

Office and Administration » Transcription

Basic Information

Age
27
Gender
Female
Website
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Address
Baguio City, Benguet
Tests Taken
DISC
Dominance: 18
Influence: 15
Steadiness: 40
Compliance: 27
English
C2(Advanced/Mastery)
Government ID
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