Alberto

Customer Service Representative

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Overview

Looking for part-time work (6 hours/day)

at $3.00/hour ($396.00/month)

High school diploma

Last Active

February 8th, 2025 (5 days ago)

Member Since

May 12th, 2020

Profile Description

With five years of solid experience as a Customer Service Representative in the dynamic BPO industry, I have honed my skills in delivering exceptional customer support, problem-solving, and effective communication. My tenure in this role has equipped me with the ability to handle diverse client inquiries with professionalism and efficiency, consistently meeting or exceeding performance targets. 

In addition to my BPO experience, I have part time job as a Virtual Assistant for 6 months, where I seamlessly adapted to the remote working environment. Leveraging my organizational skills and attention to detail, I provided administrative support to clients, contributing to increased productivity and efficiency in their operations. 

Furthermore, I have spent three months as a Cold Caller for a real estate agency and addition to that I also work as a Customer service representative in the same agency for logistic project, where I utilized my sales and communication expertise to prospect and engage potential clients. Through resilience, persistence, and effective rapport-building, I successfully generated leads and contributed to the growth of sales pipelines and revenue. 

Overall, my diverse background in customer service, virtual assistance, and cold calling demonstrates my versatility, adaptability, and commitment to delivering high-quality results in any role I undertake.

Top Skills

Other Skills

Experience: Less than 6 months

Experience: Less than 6 months

Experience: Less than 6 months

Basic Information

Age
26
Gender
Male
Website
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Address
Cabuyao, Laguna
Tests Taken
IQ
Score:  118
English
C1(Advanced)
Government ID
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