Customer Service | Technical |Email and Chat Support

Overview

Looking for part-time work (5 hours/day)

at $5.00/hour ($550.00/month)

College Degree (Undergraduate)

Last Active

November 26th, 2024 (3 days ago)

Member Since

May 5th, 2020

Profile Description

Are you looking for someone to provide outstanding customer support with results
delivered on time? Look no further! I’m here to help. Hi there! I’m Upgrade to see actual info
Upgrade to see actual info, a Customer Support Subject Matter Expert, Experienced Technical
Support Officer, and a Rockstar in Customer Service. With over 8 years of
hands-on experience in Customer Service, Sales, and Technical Support, I’m
confident I’m the perfect fit for your business!



My Experience Includes

Customer Care
Admin Support
Order Processing<8efe80624d780eba0c6493ec45140364>Email Support
Chat Support
Phone Support
Handling Invoicing, Chargebacks/Disputes
Retention
Sales
 
Tools & Applications I Use 
Google & Microsoft Apps
VoIP/Softphones: Avaya Phone
Live Chat and Email Tools: LiveAgent
Project Management Tools: Slack, Skype, Teams
Helpdesk Platforms: LiveAgent, Outlook, Gmail
Social Media: Facebook, Instagram, Pinterest, LinkedIn, Twitter
 
Why Work With Me?

Extensive Expertise: I have a deep understanding
of customer service best practices and can handle a wide range of customer
inquiries, complaints, and requests with ease.

Excellent Communication: Whether it’s over the
phone, through email, or via chat, I’m always clear, concise, and professional
in every interaction.

Problem-solving skills: I love solving challenges
and resolving issues quickly to keep customers happy.

Multitasking Pro: I can efficiently manage
multiple tasks while ensuring top-notch customer support at all times.

Time Management: I’m dedicated to meeting
deadlines and ensuring tasks are completed on time, every time.

Adaptability: Every business is unique, and I’m
committed to understanding your specific needs and tailoring my approach to fit
them.

Professionalism: You can always count on me to
represent your business with the highest level of integrity and
confidentiality.

Let’s connect and explore how we can work together to bring exceptional
customer service to your business. If you feel I’d be a good fit, I’d love to
chat in more detail—feel free to invite me for an interview. I’m just one
invitation away!