Virtual Assistant

Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.32/month)

Bachelors degree

Last Active

September 9th, 2024 (5 days ago)

Member Since

May 4th, 2020

Profile Description

Profile Overview:
Experienced Customer Service Representative (CSR) with a strong track record in providing excellent customer assistance, reflected in top Google reviews. Skilled in multitasking with the ability to handle 5-10 live chats, calls, and email support simultaneously. Proven to work efficiently with minimal supervision after proper training. Additionally, I am a proficient video editor specializing in creating short video reels for TikTok, academic material videos, and crafting engaging intros and outros for YouTube videos. I can also handle simple graphic design tasks through Canva and have hands-on experience in video editing with CapCut.Customer Service Skills:Live Chat and Call Management: Efficiently handle multiple live chats and calls, ensuring prompt issue resolution.Email Support/Ticketing: Resolve customer complaints through effective email support and ticketing.Quotation/Sales: Generate quotations and drive sales to meet customer needs.Video Editing and Graphic Design Expertise:TikTok Reels: Proficient in creating captivating short video reels for TikTok.Academic Material Videos: Skillful in editing educational content to create engaging academic material videos.YouTube Intros and Outros: Craft compelling intros and outros for YouTube Upgrade to see actual infopCut Video Editing: Hands-on experience in video editing using Upgrade to see actual infonva Graphic Design: Skilled in simple graphic design tasks using Canva.Administrative and Accounting Expertise:Accountant Assistant: Meticulously managed data entry for all financial transactions in a construction company.Data Entry Specialist: Maintained accurate accounting records with Upgrade to see actual infocretary Role: Supported accounting functions with organizational and administrative tasks.Additional Skills:Appointment Setter: Skilled in scheduling and managing appointments for optimized Upgrade to see actual infodependent Worker: Proven ability to work autonomously.Why Choose Me:Proven Success: Contributed to a positive company image with top Google reviews and customer satisfaction.Adaptability: Thrives in dynamic environments and quickly adapts to new challenges.Efficient Multitasker: Handles multiple tasks simultaneously for enhanced productivity.Creative Proficiency: Offers creative skills in video editing, graphic design through Canva, and hands-on experience with CapCut.Summary:
With a background in customer service, accounting, administration, and expertise in video editing and graphic design, I offer a unique and versatile skill set. Proven ability to multitask efficiently, provide exceptional service, and contribute creatively across various content formats. I am a valuable asset for any team looking for a dedicated and versatile professional.