Customer Service / Tech Support

Overview

Looking for full-time work (8 hours/day)

at $4.00/hour ($704.00/month)

Associates degree

Last Active

August 31st, 2024 (27 days ago)

Member Since

April 30th, 2020

Profile Description

I'm your CSR, Upgrade to see actual info. With nine years of diverse customer service experience, including roles at Upgrade to see actual info, Upgrade to see actual info, Upgrade to see actual info, and JP Morgan Chase, I bring a wealth of expertise in inbound and outbound calls, email support, chat support, collections, and operations.
At Amazon and eBay, I ensured customer satisfaction by promptly addressing inquiries across various channels and managing orders efficiently, including tracking, modifications, and returns. I excelled in problem resolution, resolving complaints, and handling technical issues to uphold customer satisfaction.
Transitioning to Netflix, I provided personalized support to subscribers, managing accounts, offering technical assistance, and delivering content recommendations to enhance their streaming experience.
During my tenure at JP Morgan Chase, I navigated the complexities of collections during challenging times, offering compassionate assistance and negotiating payment solutions with empathy and professionalism.
As an Operations Associate at Upgrade to see actual info, I managed back-office tasks, including data entry, vendor communication, order status updates, and inventory management, contributing to the company's growth and success.
With my proven track record of delivering exceptional customer service, multitasking effectively, and offering innovative solutions, I am eager to bring my skills to your team and contribute to surpassing all goals and objectives. I look forward to discussing how my qualifications align with your company's needs further. Thank you for your time and consideration.