I have been in Business process outsourcing (BPO) industry for the last SIX years as a customer service representative who identifies customer needs and delivers effective solutions to problems. Committed to providing high-quality customer service to create a positive feedback experience from customers. Personable and professional under pressure with motivated, and energetic nature. I have also learned various skills like clear communication, negotiation, empathy and compassion to completely assist or resolve the customers concern. I absolutely understand the qualities that are needed to become a good customer service representative and I possess those particular qualities such as politeness, adaptability/flexibility, time management. I believe that learning is endless and that is why I am willing to learn more in this kind of industry.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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