Technical Consultant | Technical Support | Customer Support

Overview

Looking for full-time work (8 hours/day)

at $4.60/hour ($809.60/month)

Bachelors degree

Last Active

November 21st, 2024 (today)

Member Since

April 22nd, 2020

Profile Description

I am looking for full or part time job. I am more confortable with working on Technical related jobs, virtual assistant, customer support/service since I have a combined 7+ years in working in these fields.

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Complete details below:

WORK EXPERIENCE:
1. Technician Support Roles: Troubleshoot and resolve technical issues related to Network connectivity, monitoring network, Windows OS/desktops, laptops/PC, printers, company software applications, VPN, Citrix, Phone system and more.-Provide technical support to customers via phone and email.-Every day to attend and actively engage in training sessions to continually enhance technical skills and knowledge.-Handling reported issues using Cherwell and SERVICENOW.
2. TECHNICAL CONSULTANT - ORACLEMain role: System implementation, configuration and support. Provide technical support to customers, installing property level interfaces, resolving OPERA PMS, IFC, server and technical issues. Ticketing or ServiceNow Management.
3. CUSTOMER SERVICE at TALLANT ASIAMain role: Provide excellent customer service to customers having issues with their account.
4. REMOTE DESKTOP SPECIALIST at ACCENTUREMain role : Computer troubleshooting including software, hardware and applications
SKILLS:
1. Technical support, Customer Service, Phone calls, chat and email with clients, Oracle OPERA, POS, PMS, Oracle Interfaces, OXI, Computer troubleshooting for both hardwares & softwares (printers, drivers), Windows OS, MacOS, Android rooting & adding tweaks, HTML, CSS, Basic Javascript.

2. Expert in Oracle, Canva, Microsoft word, Excel, Powerpoint, Teams, Zendesk, Azure, Microsoft 365, Adobe Photoshop, Illustrator, Premiere Pro, Infographic images, GIF, Google docs, sheets & Calendar, Movie Maker, Capcut, Facebook, Instagram, reddit, tiktok.