Current Employment Status:
Hired Full Time on Jan 26, 2024
Rachelle
Shopify,Dropshipping,Customer Service, Email s, Chat, VA
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $7.70/hour ($1,355.20/month)
Bachelors degree
Last Active
January 21st, 2025 (3 days ago)
Member Since
November 13th, 2012
Profile Description
With proven experience as a virtual assistant, customer support as well as a manager handling ten agents. My skills are as follows:
-order fulfillment: Oberlo and Dropified
-contacting and dealing with suppliers/agents
-refunds
-Stripe and paypal disputes and chargebacks
-updating inventory
-order tracking and editing of orders
-social media
-creating and updating
-creating SOPs or guidelines which serves as a knowledge base for the usual workaround
-MIDJOURNEY, CHATGPT ad
-updating html
-translation of website to other languages
-uploading tracking numbers
-filing DMCA on
-invoicing
-return shipping labels
I also have a profound knowledge with the following which allows me to create reports, inventory, and other stuff that needs to be updated on a timely m
-Excel/Spreadsheet
-Google docs and sheets
-Word
Top Skills
E-Commerce » Shopify
Experience: 5 - 10 years
-order fulfillment: Oberlo and Dropified -email support: Helpscout, Zendesk, Freshdesk, Gorgias, Groove, ZOHO -contacting and dealing with suppliers/agents -refunds and discounts -bank, Stripe and p aypal disputes and chargebacks -invoicing -updating inventory -order tracking and editing of orders -social media (facebook and instagram) business management -posting of ads on FB and IG -DMCA or copyright infringement -creating and updating email templates or macros -creating SOPs or guidelines which serves as a knowledge base for the usual workaround
Customer Support » Email Support
Experience: 10+ years
I have more than 10 years of providing quality customer service through email. >Focused on achieving a win win solution >problem solver >dependable >attentiveness and patience to listen and provide the best resolution >clear communication skills >persuasion skills >empathy and personalized touch for every reply >Ability to use positive language >product knowledge >Creativity and resourcefulness >goal-oriented >people-person
Other Skills
Basic Information
- Age
- 38
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Tarlac, Tarlac
- Tests Taken
- English
- C2(Advanced/Mastery)
- Government ID
- Sign Up with Pro Account to View
“My Filipino specialist who is absolutely amazing..go get your OFS today!”
Eden Einav
SEE MORE REAL RESULTS
You have successfully pinned this profile! You can manage pinned profiles in your Employer dashboard.
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.