Customer Service Executive
Gemalto Technologies Inc.
11F Philamlife Tower, 8767 Paseo De Roxas , Makati City.
October 2019 – Present
• Do order management which includes artwork and sample card processing, RMA, preparation and releasing of orders in ERP, creation of interco PO.
• Handling order and shipment issues from the customer/Sales/Planner/TC/Marketing.
• Maintain an update customer delivery information in CR system.
• Risk order management.
• Data recording of quality issue/complain in I-care system.
• Reviews and monitors order status an confirm order schedule to relevant parties.
• Prepare weekly report & issues invoices.
• Customer interface between Gemalto internal parties.
• Support some ERP & process improvement process.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
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