Customer Service Representative | Subject Matter Expert 

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Not Specified

Last Active

March 19th, 2025 (today)

Member Since

April 9th, 2020

Profile Description

ACCOUNT ASSOCIATE
VXI GLOBAL HOLDINGS | SEPTEMBER 2016 -
NOVEMBER 2018
• Can handle minimum of 115 email contacts via to non-voice
interactions
• Receiving additional incentives every month for hitting and
maintaining mandated KPI's
• Overall top agent in the entire Account with different LOB
• Promoted as Account Associate II or Agent Level 2
• Promoted as SUBJECT MATTER EXPERT
SUBJECT MATTER EXPERT
VXI GLOBAL HOLDINGS | NOVEMBER 2019 - MARCH
2020
• Promoting good work practices
• Able to build a positive rapport with all teaUpgrade to see actual infombers
• Setting goals and objectives for each teaUpgrade to see actual infomber
• Discipline the teaUpgrade to see actual infombers
• Having a responsible attitude towards work, remaining calm under
pressure.
• Daily deliverables include answering emails
ourselves
• Relaying information to the team for any
updates, floor walking, and provide the team overall
support.
• POC of the Team if Team Leaders are not around
SKILLS AND ABILITIES
• Adaptability
• Leadership
• Customer service
• Effective Communication
• Time management
• Transferable skills
• Willingness to Learn