Organized, results-oriented professional with 7+ years of experience managingExecutive Tea
? Bringing two years of experience providing online, virtual support with the CEO,COO correspondence handling a team, and customer support. A unique talent in writingand managing
? Experience handling US and Europe-based clients and working according to thePST, EST, and CST working
? Excellent record of a timely reply to business correspondence on the various modes ofcommunication.
? Knowledgeable in the following tools:? Zendesk? CRM (Hubspot /
SKILLS
Excellent time management skills.? Strong computer skills and experience with MS Office.? Proactive attitude with a passion for customer satisfaction? Ability to multitask and prioritize tasks. Proven ability to organize and maintain officeadministration work.? Calendar Management? Written and verbal communication skills? Attention to detail.? Possess excellent problem-solving and decision-making skills; self-driven; able tomanage work pressure.? Professional discretion.? Excellent communication skills with the ability to interact with clients and help themwith supporting information.? Ability to check and respond to
Virtual Assistant Certificates and Courses? Managing
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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