Learning Facilitator / Customer Service Representative

Overview

Looking for full-time work (6 hours/day)

at $6.00/hour ($792.00/month)

Bachelor of Secondary Education Major in English

Last Active

October 27th, 2024 (14 days ago)

Member Since

March 31st, 2020

Profile Description

*Passed the Philippine Licensure Examination for Teachers (PLET)
*Trained in Teaching English as a Second Language at EPost Edu Center
*Trained in Developing Future Educators and Leaders at Arellano
  University, Pasig City

*Assess customer’s needs and guide the customer accordingly.
*Maintains acceptable call lengths while remaining friendly, informative and helpful.
*Develop and maintain positive client relations required to ensure superior client satisfaction.
*Maintains productivity and quality standards.
*Demonstrates appropriate sense of urgency for customer responses.
*Demonstrates timely accurate and professional customer service.
*Maintains a positive and professional demeanor and portrays the company in a positive light.
*Demonstrates knowledge and use of departmental resources, policies and procedures.
*Enter information into database and ensure consistency and accuracy.*Ensure confidentiality and accuracy of internal and external data.*Customer Relations and Marketing experience acquired at Golden
  Arches Corporation
*Skilled in Microsoft Office applications such as Word, PowerPoint, Excel,
  and Outlook
*Trained in technical as well as research work
*Proficient in English and Filipino
*Administer instructional activities and lessons among students
*Provide appropriate feedback on student work
*Evaluate student performance and monitor their progress
*Help students to discover their talents and improve their capabilities
*Manage student behavior and maintain discipline by enforcing school
  policies
*Maintain accurate records of student assessments and attendance
*Organize and partake in student extracurricular activities
*Participate in parent meetings, school meetings and company training
*Learn new teaching methods and strategies continuously
*Make action plans for students long term development