Experienced Virtual Assistant with a strong background in the BPO industry spanning 6 years, specializing in Customer Service Support (B2B & B2C), Admin tasks, and Talent/Career sourcing.
EDUCATION
Bachelor of Science in Business Administration
Ateneo De Davao University, 2012
TOOLS PROFICIENCY:
-Google Workspace
-Gorgias
-FiledEx
-Canva Pro
-Calendly
-Zoho CRM
-Zendesk
-Shopify
-Hubspot
WORK EXPERIENCE:
Customer Service Specialist
eCommerce B2B
May 2023 - May 2024
Managed B2B interactions, and handled
Recruitment Specialist
Cyberbacker Careers
January 2021 - May 2023
Conducted candidate assessments, and interviews, and managed Zoho CRM for recruitment purposes.
Executed targeted
Customer Service Associate
Concentrix Phil Inc. | AT&T (Cricket Telco)
January 2016 - January 2021
We provided comprehensive customer support, including device troubleshooting, network issue resolution, and payment processing.
Customer Service Representative
Teleperformance | Expedia Travelocity
January 2015 - January 2016
Coordinated travel arrangements such as flights, hotels, and car rentals, ensuring a seamless client experience.
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“My life has gotten so much better. It changed my life, and I know it can change yours”
- Lukas Rohler
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.