A Top Notch Customer Service Representative

Overview

Looking for part-time work (5 hours/day)

at $3.00/hour ($330.00/month)

Bachelors degree

Last Active

December 27th, 2024 (yesterday)

Member Since

March 24th, 2020

Profile Description

If you're looking for someone who will help you complete the task efficiently, feel free to message me!

A disciplined, organized, flexible, and dedicated employee. I always excel in every job role that is given to me.

I currently work full-time as a Resolution Specialist for a Contact Service. For the past 8 years, I have handled different accounts (Local Bank in the Philippines, COMCAST Freedom Billing, Target, Airbnb, Vivino, and Zynga). All accounts were blended—phones, emails, messaging, and live chat—so I am well-equipped for this position.

? Expertise:

? Resolution Specialist at Zynga
- Managing and resolving complex billing issues for Zynga's gaming platforms. This focused on ensuring that players have a seamless experience with in-game purchases, subscriptions, and other financial transactions.

? Billing Specialist at Zynga:
- Manage and resolve issues related to financial transactions and billing for Zynga’s games. This role ensures that players have a smooth experience with in-game purchases and subscriptions.

? Customer Service Representative at Vivino
- Provide support and resolve issues for users of the Vivino wine app and platform. This involves assisting both wine enthusiasts and sellers with various aspects of their experience on the platform.

? Customer Service Representative at Airbnb
- Provide support and resolution to both guests and hosts, ensuring a positive and seamless experience on the platform.

? Customer Service Representative at Target
- Provide exceptional support to customers, ensuring their shopping experience is smooth and satisfactory. This involves addressing a wide range of inquiries, resolving issues, and assisting with various aspects of the shopping process.

? COMCAST Freedom Billing
- Managing and resolving issues related to billing and financial transactions for Comcast’s Freedom service, which typically includes internet, TV, and phone services.

? Customer Service at Banco de Oro
- Deliver exceptional banking services and support to customers. Our primary responsibilities involve handling inquiries, resolving issues, and ensuring a positive customer experience.

How about let's connect?