Property Management/ Short term Rentals/ Airbnb Case Manager

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

December 24th, 2024 (yesterday)

Member Since

March 23rd, 2020

Profile Description

Experienced Customer Service Representative and Virtual Assistant with a proven track record of providing exceptional support and assistance. I have successfully operated in both office and work-from-home settings, earning recognition from previous companies through certificates for delivering outstanding service.
Proficient in a wide range of tools, I possess the skills necessary to efficiently handle customer inquiries and resolve issues through various channels such as phone, email, and chat. As a dedicated Support Ambassador, I excel at addressing client concerns before, during, and after their trip, ensuring their satisfaction throughout the entire process.

With a positive attitude and a commitment to continuous learning, I readily adapt to new technologies and strategies, ensuring that I stay ahead of the curve in delivering top-notch customer service.

In addition, as a Virtual Assistant, I excel at organizing tasks, managing calendars, and handling administrative duties with efficiency and attention to detail. Whether it's scheduling appointments, managing emails, or coordinating projects, I bring a professional and proactive approach to every task.

With my strong problem-solving skills and dedication to delivering high-quality results, I am confident that I can contribute to your success as a customer service representative and virtual assistant.

Top Skills

Customer Support

Experience: 5 - 10 years

Office and Administration » Email Management

Experience: 5 - 10 years

Office and Administration » Personal Assistant

Experience: 6 months - 1 year

As a personal assistant to a small business owner, I played a vital role in managing the day-to-day operations and ensuring the smooth functioning of the business. I worked closely with the business owner, providing comprehensive support across various areas. One of my primary responsibilities was effectively communicating with customers, clients, and stakeholders. I acted as the main point of contact, promptly addressing inquiries, resolving issues, and maintaining positive relationships. In addition to customer communication, I also handled the generation of operations reports. Beyond these core responsibilities, I assisted in organizing and managing schedules, appointments, and meetings for the business owner. Additionally, I handled various administrative tasks, such as managing correspondence, maintaining files and records, and handling confidential information with utmost discretion.