For 4 years, I served clients internationally in the field of journalism, BPO, and virtual assistance.
Here is the link to my live resume:
*** As an article writer, most of the topics are about music education and music reviews. Some are about actors, hotels, technology, and more.
Here is the list of all my skills related to article writing:
Article Management, Editor / Publisher, Calendar Management, Newsletter Editing,
*** As a call center agent, I worked as a customer service representative and technical support with sales, mostly in the telecommunications industry.
Customer Service Scope/Skills:
Order Status, Bill Review, Credits and Adjustments, Promotion Status, Account Changes, Gadget Sales, Basic Tech Support, Refund, Replacement, Warranty, Price Match, Logistics, Anti-Fraud,
Tech Support Scope/Skills:
Iphone and Android Troubleshooting, Device Activation, Device Replacement, Connectivity and Software Issues, Network Setup, Protection Plan Sales
*** As a virtual assistant, I worked as a lead generation VA for a social media entreprenuer, CEO, and for a musical artist, all with the same goal to win bookings.
I was also a Data Entry Assistant to a fellow freelancer on various topics.
VA Skills:
Google Sheets / Excel Formatting, Lead Mining, Account Management, Script Writing, Building Rapport, Negotiation
Experience: 1 - 2 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
Experience: 6 months - 1 year
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