Current Employment Status:
Hired Full Time on Jun 12, 2021
College graduate of 2 years vocational course (Electronics in communication services and technology)/ 2 years of Bachelor of Science in information technology
Last Active
December 10th, 2024 (20 days ago)
Member Since
March 22nd, 2020
As a dedicated Amazon and eBay expert with over five years of experience, I specialize in managing and optimizing e-commerce platforms to drive success and growth for businesses. With a background in Information Technology, I combine technical skills with practical e-commerce knowledge to handle various facets of online retail—from product research and listing optimization to order fulfillment and customer service.
Throughout my career, I have supported multiple e-commerce ventures, including managing stores on platforms like eBay, Kogan, and iKoala. My expertise spans from technical tasks like inventory management and data analysis to customer-facing roles in sales and chat support. My proficiency with tools such as Zik Analytics, Helium 10, and Keepa allows me to optimize listings and ensure store competitiveness.
Currently, I serve as a Junior Virtual Assistant with Grateful Shoes, where I manage inventory, ensure pricing accuracy, and fulfill orders. I am passionate about leveraging data and creativity to enhance the customer journey and support business objectives. Let’s connect if you’re looking for a driven e-commerce professional with a strong foundation in Amazon and eBay marketplaces.
For more details you can check my portfolio here:
Experience: 2 - 5 years
As an Inventory Management professional, I am dedicated to optimizing inventory processes to ensure accuracy, efficiency, and cost-effectiveness. With a solid background in managing inventory levels and systems, I excel at balancing supply and demand while minimizing excess stock and stockouts. My expertise lies in implementing best practices for inventory control, utilizing advanced forecasting techniques, and leveraging data analytics to drive informed decision-making. Collaboration is key in my approach, as I work closely with cross-functional teams, including procurement, sales, and logistics, to align inventory strategies with business goals. My strong analytical skills enable me to identify trends, forecast needs, and optimize stock levels to support operational efficiency and enhance customer satisfaction. Committed to continuous improvement, I thrive on finding innovative solutions to complex inventory challenges. Let’s connect to discuss how my experience in inventory management can contribute to the success of your organization!
Experience: 2 - 5 years
I am a highly skilled dropshipping VA that help my client for more than 3 years now. My tasks revolve around product research, and listings from different e-commerce stores such as eBay, Kogan, and iKoala. Aside from this, I am well-equipped and detail-oriented when doing order fulfillment and inventory checking.
Experience: 2 - 5 years
As an Order Management professional, I bring a strong focus on efficiency, accuracy, and customer satisfaction to every role. With a proven track record in streamlining order fulfillment processes, I’m dedicated to creating seamless and timely experiences for customers by refining workflows that enhance efficiency, reduce lead times, and minimize processing errors. My approach combines a meticulous attention to detail with a customer-first mindset, allowing me to implement operational improvements that consistently meet and exceed service standards. Working cross-functionally with sales, logistics, and warehouse teams, I ensure order accuracy and meet fulfillment targets by fostering strong communication and collaboration across departments. Leveraging data analytics, I proactively monitor order trends, identify bottlenecks, and drive solutions that enhance the overall customer experience. Skilled in ERP systems and driven by a passion for continuous improvement, I’m committed to delivering excellence in every order processed. Let’s connect to explore how my expertise in order management can bring value to your team!
Experience: 2 - 5 years
I worked as a listing expert for different Amazon and eBay stores since the start of my freelancing career. As a listing expert, I am a highly creative VA that creates visually appealing listings that drive sales upon creation and optimization.
Experience: 1 - 2 years
I worked as a chat support representative for 1 year at Teleperformance Aura where I handled sales accounts and tech support. I was ranked 3 as one of the top agent performers in 3 Teleperformance sites that cater to the same account.
Experience: 1 - 2 years
Work as an Amazon expert. My tasks mainly are creating listings including gallery images and EBC. inventory update, checking account health, and other tasks which has been deligated.
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: 2 - 5 years
Experience: 2 - 5 years
Experience: 6 months - 1 year
“I had this VA that I could turn things over to made it a lot easier”
Kyle Mckenna
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