I worked as a Virtual Customer Service Representative in an ECommerce furniture company in New Zealand, Ifurniture NZ, for a year. My responsibilities include assisting customer’s queries and order concerns thru live chat, calls and
I have also been a Social Media Manager/Customer Service Agent in an ECommerce Activewear Company in Australia, Dr Fit Au. I handle orders thru shopify and assist their queries thru Shopify inbox as well as IG Accounts. Also, I have knowledge in operating technical tools such as Slack, Zoom and GSuites.
I also have been a Customer Service Representative of US-based B2B Legendary USA taking phone calls, livechat, and answering and resolving tickets.
My previous jobs were technically focused on providing quality service as a Customer Service Representative for 5 years. I was honed to adapt abrupt challenges amid pressure.
Experience: 1 - 2 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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