Engaging and patient customer service professional with 5+ years of experience responding to all types of customer inquiries. Eager to join your company to grow customer loyalty and maintain the highest level of customer service. In previous roles maintained customer retention rate 45?ove company average and received 99% positive customer survey results
Experience: 2 - 5 years
My main jobs make sure that the client understands how the program works. + make sure that we provide an overview on how the program works and timeline to set proper expectation to the client. + help / assist client in complying needed documents that will be needed in disputing clients negative items. + provide client an update on the progress that is happening on his / her account +make sure that client has access on the progress of his credit report
“It definitely helped transform my business and take a significant load off for me.”
Samori Coles
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