Seasoned customer service professional with a background in diverse roles, including a dynamic stint as a call center agent in a reputable BPO company and as a dedicated passenger service agent/ground attendant at Philippine Airlines. In the fast-paced environment of a BPO, adept at handling customer inquiries, resolving issues, and ensuring customer satisfaction through clear communication and problem-solving skills.As a passenger service agent/ground attendant at Philippine Airlines, demonstrated excellence in delivering top-notch service to travelers. Proficient in managing check-in processes, addressing passenger concerns, and ensuring a smooth travel experience. Acquired a deep understanding of the aviation industry's nuances, emphasizing customer safety and comfort.With a strong commitment to providing exceptional customer experiences, I bring a unique blend of interpersonal skills, adaptability, and industry-specific knowledge to deliver outstanding service in diverse customer-centric environments
Experience: 1 - 2 years
Experience: 1 - 2 years
Experience: 1 - 2 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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