VA/Real Estate/Lead Gen/Shopify/CSR/TechSupport/Video Review

Overview

Looking for full-time work (8 hours/day)

at $6.96/hour ($1,224.96/month)

College Level

Last Active

December 19th, 2024 (4 days ago)

Member Since

March 17th, 2020

Profile Description

APARTMENT RENTAL/REAL ESTATE (B4B)
•VA assisting Account managers / Sales Representative
•Lead Generation and Prospecting
???Email outreach using Sales Navigator, Zoominfo, Upgrade to see actual info and Salesforce
•Customer Engagement and Relationship Management
•Booking and Reservation Process
•Collaboration with Other Teams

SHOPIFY:
• Managing accounts, processing and modifying orders
• Manage subscription-based orders via ReCharge app in Shopify
• Knowledgeable in e-commerce software and various CRM platforms

CALL CENTER EXPERIENCES:
• Technical Chat Support – (VoIP software and devices, troubleshooting computers, mobile and apps, network devices, using chat-based software i.e. LivePerson, Oracle RightNow)
• Email-based customer support - (Handling tickets via Freshdesk and other email platforms
• Customer Retention Specialist – (Processing payments and renewals, number
porting, reporting tickets to the US management)
• Inbound Customer Service Representative – (Billing, sales, managing customer service records and troubleshooting via phone)

VIDEO REVIEW SPECIALIST:
• Administer and monitor exams via remote session
• Proctor and review records of online test takers
• Screens test takers’ identification card

Other Skills

Marketing » CRM » Salesforce

Experience: 2 - 5 years

Use Salesforce for any required tasks like importing company and contacts, converting leads, creating discovery calls and opportunities. Creating corporate accounts for active clients