Current Employment Status:
Hired Part Time on Dec 12, 2023

Erica

Customer Support and Administrative Assistance

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Overview

Looking for full-time work (8 hours/day)

at $6.82/hour ($1,200.00/month)

Associates degree

Last Active

March 23rd, 2025 (5 days ago)

Member Since

March 16th, 2020

Profile Description

Hello! I'm Upgrade to see actual info, a highly skilled and dedicated professional with a strong background in customer service and virtual assistance. With 5 years of hands-on experience in customer service and an additional 3 years as a virtual assistant, I bring a wealth of expertise to the table.
In my customer service roles, I've honed my communication, problem-solving, and interpersonal skills, ensuring that I deliver top-notch service to clients and customers. I'm adept at handling inquiries, resolving issues, and creating a positive customer experience.
As a virtual assistant, I've successfully supported clients in various industries, providing administrative, organizational, and task management solutions. I excel in tasks such as email management, calendar scheduling, data entry, and research, allowing my clients to focus on their core responsibilities.
I am highly organized, detail-oriented, and committed to delivering results efficiently and effectively. I understand the importance of deadlines and always strive to meet or exceed expectations.
If you're seeking a reliable and experienced professional who can provide exceptional customer service and assist with various administrative tasks, look no further. Let's collaborate and achieve your goals together!

Basic Information

Age
30
Gender
Female
Website
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Address
Minglanilla, Cebu
Tests Taken
IQ
Score:  125
DISC
Dominance: 9%
Influence: 19%
Steadiness: 44%
Compliance: 28%
English
C2(Advanced/Mastery)
Government ID
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