Email Support, Virtual Assistant, Social Media Manager

Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelor of Science in Tourism Management

Last Active

November 21st, 2024 (yesterday)

Member Since

March 15th, 2020

Profile Description

Hello! I am Upgrade to see actual info Upgrade to see actual info, a seasoned freelancer with a diverse skill set spanning customer service, influencer marketing, social media management, and online reputation management, I offer comprehensive solutions tailored to enhance your brand's online presence and customer satisfaction.

Experience:

Customer Service: Delivering exceptional support across multiple platforms including Zendesk, Gorgias, and Helpscout, I ensure timely resolution of inquiries while maintaining a high level of professionalism and empathy.

Influencer Marketing: Strategically collaborating with influencers to amplify brand reach and engagement, I specialize in creating authentic partnerships that resonate with target audiences.

Social Media Management: From content creation to community engagement, I manage social media channels effectively using tools like Hootsuite and Dovetale, driving growth and fostering meaningful connections.

Online Reputation Management: Utilizing platforms such as Trustpilot, Google My Business, and Upgrade to see actual info, I monitor and maintain your brand's reputation, promptly addressing feedback and implementing strategies to uphold a positive image.

Tools & Platforms I'm familiar with:
Shopify
Gorgias
Zendesk
Helpscout
Konnektive CRM
Asana
Notion
GSuite (Google Sheets, Docs, Drive)
Microsoft Office
Trustpilot
Google My Business
Upgrade to see actual info
Dovetale
Modash
Hootsuite
Slack
ChatGPT

Why Choose Me?

Expertise: With extensive experience in various facets of online business management, I bring a wealth of knowledge and insights to every project.

Reliability: Committed to meeting deadlines and exceeding expectations, I prioritize open communication and transparency throughout the collaboration process.

Results-Driven: My goal is to deliver tangible results that drive growth, foster customer loyalty, and elevate your brand's online presence.

Let's collaborate to take your brand to new heights!

Get in touch today to discuss how I can support your business objectives.