Current Employment Status:
Hired Full Time on Aug 7, 2024
Employed within Business Process Outsourcing for a duration of 5 years, primarily focusing on customer service within the freight industry. Experienced in addressing customer inquiries, managing collections, handling billing matters, and providing dedicated customer care. Possesses adeptness in basic administrative duties. Demonstrates proficiency in resolving intricate issues and consistently achieves target Key Performance Indicators (KPIs).
Dynamic and detail-oriented logistics coordinator with 1 year of hands-on experience in managing both Full Truck Load (FTL) and Less Than Truck Load (LTL) operations. Proficient in coordinating transportation schedules, optimizing routes, and ensuring timely delivery of goods. Skilled in handling logistics documentation, including bills of lading and customs clearance forms. Proven ability to communicate effectively with, suppliers, and internal teams to streamline processes and resolve issues efficiently. Seeking to leverage my logistics expertise and dedication to efficiency in a challenging logistics role.
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