Jeremy
WFM, Planning & Scheduling | Real-time Analyst
Verified
With Timeproof
Overview
Looking for full-time work (8 hours/day)
at $5.11/hour ($899.99/month)
Bachelors degree
Last Active
February 18th, 2025 (3 days ago)
Member Since
March 11th, 2020
Profile Description
In my previous role, I was part of the Workforce Planning and Scheduling team and worked as a real-time analyst for a finance and banking account. Our team managed 3,000 agents and I also worked as a customer support for over 3 years for an E-commerce blended account. I have experience using various Workforce tools such as Verint, Nice, Amazon Connect, Live Person, Salesforce, and New Voice Media. Additionally, I am proficient in Microsoft Office applications including Outlook, Word, Excel, and PowerPoint, as well as other Windows-based programs. Moreover, I have completed online training courses in Data Analytics, E-commerce, Looker Studio, and Power BI.
Top Skills
Office and Administration » Microsoft Excel
Experience: Less than 6 months
Office and Administration » Email Management
Experience: 2 - 5 years
Office and Administration » Data analysis
Experience: 6 months - 1 year
Office and Administration » Problem Solving
Experience: Less than 6 months
Other Skills
Office and Administration » Power BI
Experience: 6 months - 1 year
Basic Information
- Age
- 29
- Gender
- Female
- Website
- Sign Up with Pro Account to View
- Address
- Angono, Rizal
- Tests Taken
- IQ
- Score: 135
- Government ID
- Sign Up with Pro Account to View
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