With my more than 10 years of experience as a Selling Partner Support, I have an extensive experience in handling FBA reimbursement cases, and in-depth knowledge of all existing FBA reimbursement policies.
I am an expert in the following fields:
*****FBA REIMBURSEMENT*****
-Shipment to Amazon claims (missing inbound units)
-Fulfillment center operations claim (lost and
damaged units)
-Customer return claims
-Removals claims
-Refund for unused shipping label
-Refund for incorrect FBA order fee due to
incorrect ite
I am skilled in handling various reimbursement tasks
and can navigate independently across various Amazon Seller Central reports and
pages to investigate prior submitting any support cases.
I'll take the claims recovery and reimbursement
process off your shoulders and will help you boost your item's profitability
and sales by ensuring that every unit is properly accounted.
*****ACCOUNT HEALTH*****
- Voice of the Customer
- ODR (A-Z claims, Feedback and Chargeback rate)
- Policy Compliance
- Shipping Performance
*****LISTING/INVENTORY MANAGEMENT*****
- Uploading/updating products via flat files
- Fixing stranded, suppressed and inactive inventories
- Resolving pricing errors
- Ungating listings
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
Experience: Less than 6 months
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