His experience mostly consist of attending Scheduled Client Touch point calls to address ongoing issues, raise any help items and relay voice of customers and advocates for the betterment of the program. Call monitoring and feedback for advocates to check compliance of action plans, project proposals to improve advocate’s performance, client products and processes, Performance Management Plan for daily, weekly and monthly, Real-Time Management such as queue monitoring and floor support, and addresses employee relation needs.
Experience: 5 - 10 years
Experience: 10+ years
Experience: 5 - 10 years
Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.