Jose

15 years in eCommerce /Sales Team Manager /Quality Analyst

85 ID PROOF
Verified
With Timeproof
contact
mark as hired

Overview

Looking for part-time work (5 hours/day)

at $8.80/hour ($968.00/month)

Bachelor 's degree

Last Active

September 22nd, 2024 (48 days ago)

Member Since

March 4th, 2020

Profile Description

Upgrade to see actual info a.k.a Jay has more than 14 years of successful experience in the outsourcing and e-commerce industry with recognized strengths in customer care, technical support and sales. He has been part of the Microsoft family for more than 15 years and has handled different lines of business in different regions and channels. Has supported both consumer and B2B.

His experience mostly consist of attending Scheduled Client Touch point calls to address ongoing issues, raise any help items and relay voice of customers and advocates for the betterment of the program. Call monitoring and feedback for advocates to check compliance of action plans, project proposals to improve advocate’s performance, client products and processes, Performance Management Plan for daily, weekly and monthly, Real-Time Management such as queue monitoring and floor support, and addresses employee relation needs.

Top Skills

Professional Services » Management Services » Customer Support Management

Experience: 5 - 10 years

Customer Support » Sales Support

Experience: 10+ years

Office and Administration

Experience: 5 - 10 years

Other Skills

Basic Information

Age
41
Gender
Male
Website
Sign Up with Pro Account to View
Address
Mabalacat City, Pampanga
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Uploaded ID
Sign Up with Pro Account to View

“I'm very thankful for what OFS and Onlinejobs.ph has done for me!”

Sam Sapp

SEE MORE REAL RESULTS

“They are wonderful highly skilled people”

- Shepard Humphries

Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".

It DOES NOT indicate skill level.

ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.

It's intended to help employers know who they're talking to is real, and not a fake identity.

Read More »