Irene

Quality Analyst

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Overview

Looking for full-time work (8 hours/day)

at $10.00/hour ($1,760.00/month)

Bachelors degree

Last Active

December 3rd, 2024 (yesterday)

Member Since

March 3rd, 2020

Profile Description

I have been a Customer Service Representative in various BPO companies for almost 6 years, handled different U.S. accounts such as financial, medical, ISP and telecom. Year 2010, I was chosen to be the Quality Analyst of the financial account. Currently, working as a Medical Virtual Assistant in an Ophthalmology clinic located in Western NY. I have a thorough knowledge and have grown experience in auditing calls, coaching Customer Service reps, calibration with our onshore counterpart and collaborating with our clients for Process Improvement. I can be a great contributor to a client due to my experience and I will make sure that they will be satisfied with my service for their profitability. 

Basic Information

Age
54
Gender
Female
Website
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Address
Bacoor, Cavite
Tests Taken
DISC
Dominance: 0
Influence: 0
Steadiness: 0
Compliance: 0
Government ID
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