Customer Service Representative and Virtual Assistant

Overview

Looking for part-time work (4 hours/day)

at $5.00/hour ($440.00/month)

Associates degree

Last Active

February 21st, 2025 (2 days ago)

Member Since

March 2nd, 2020

Profile Description

A highly dedicated and experienced customer service professional with 7 years of expertise in delivering outstanding support. Proficient in fostering positive client relationships, resolving issues efficiently, and ensuring customer satisfaction. Detail-oriented, adaptable, and skilled in various customer service domains, including e-commerce compliance, financial services, technical support, and virtual assistance. Passionate about continuous learning and eager to take on new challenges to expand expertise.
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Key Skills & Competencies:
> Oral and Written Communication? Active Listening & Problem-Solving
> Customer Service & Client Relations? Flexibility & Adaptability
> Analytical & Creative Thinking
> Time Management & Multitasking
> Interpersonal & Team Collaboration
>  E-commerce & Financial Services Expertise
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Technical & Industry Expertise: 
> Customer Relationship Management (CRM)
> E-commerce Platform Support (Amazon, eBay)
> Payment Processing & Order Fulfillment? Fraud Prevention & Compliance Checks > Technical Support & Troubleshooting
> Multi-Channel Customer Support (Email, Chat, Social Media)
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Professional Attributes:
 > Strong attention to detail and problem-solving skills
 > Excellent interpersonal and communication abilities
 > Adept at handling high-pressure situations with professionalism
> Quick learner and highly adaptable to new environments
> Committed to delivering top-notch customer service experiences