Iris

Customer Service Agent

85 ID PROOF
Verified
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Overview

Looking for full-time work (8 hours/day)

at $7.00/hour ($1,232.00/month)

Bachelors degree

Last Active

November 8th, 2024 (today)

Member Since

February 24th, 2020

Profile Description

Hi, my name is Upgrade to see actual info. I have been working from home for 5 years, helping e-commerce businesses grow. With extensive experience in customer service, I handle emails and chats, retain customers, and upsell products. My role involves leading teams, following QA guidelines, and adhering to KPIs to ensure customer satisfaction.

In addition to my customer service expertise, I manage different local social media accounts by creating brand logos and graphic designs. I also post and answer social media inquiries to increase business profits. Over the years, I have honed my skills in resolving customer issues efficiently and creating positive customer experiences. My focus is on supporting your business by providing top-notch customer service and implementing effective upselling strategies.
You may contact me at Upgrade to see actual info

Top Skills

Customer Support » Email Support

Office and Administration » Data Entry

Customer Support » Phone Support » English Speaking

Other Skills

Customer Support

Office and Administration » Microsoft Excel

Office and Administration » Email Management

Office and Administration » Personal Assistant

E-Commerce » Inventory Management » Quality Control

Real Estate » Appointment Setting

Design » Adobe » Photoshop

Design » Logo Design

Office and Administration » Translation

Design » Print Design

Design » T-Shirt Design

Office and Administration » Travel Planning

Basic Information

Age
34
Gender
Female
Website
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Address
Zamboanga City, Zamboanga City
Tests Taken
English
C1(Advanced)
Uploaded ID
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