Jan
Solid 5 years Ecommerce experience |CS lead|CS Mngr|QA
Verified
Overview
Looking for full-time work (8 hours/day)
at $6.00/hour ($1,056.00/month)
Associates degree
Last Active
January 28th, 2025 (9 days ago)
Member Since
February 21st, 2020
Profile Description
I dedicated almost 5 years to Desertcart.ae, an online shopping company based in Dubai. Joining as the very first employee when it began in 2015, I witnessed its growth firsthand. As the Customer Experience team expanded, I advanced from a team leader to a Customer Experience Manager. In my final year, I took on the role of Quality Analyst, focusing on enhancing customer service and courier performance. Desertcart.ae primarily operates through dropshipping from Amazon in the US, UK, and India. This experience honed my skills in managing customer interactions and optimizing operational efficiency.
Top Skills
Customer Support » Chat Support
Experience: 5 - 10 years
Customer Support » Ecommerce
Experience: 5 - 10 years
Other Skills
Customer Support » Technical Support
Experience: Less than 6 months
Customer Support » Phone Support
Experience: Less than 6 months
Basic Information
- Age
- 40
- Gender
- Male
- Website
- Sign Up with Pro Account to View
- Address
- Davao, Davao City
- Tests Taken
- DISC
- Dominance: 55
- Influence: 10
- Steadiness: 25
- Compliance: 10
- Government ID
- Sign Up with Pro Account to View
“I can find little blocks of time to focus so we can scale this business.”
Clearman Lawyers
SEE MORE REAL RESULTS“They're not only loyal and hardworking, they're super detail oriented!”
- Travis OVAAnswers
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