Catherine

Professional e-Comm Virtual Assistant,Team Leader, 

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Overview

Looking for full-time work (10 hours/day)

at $6.00/hour ($1,320.00/month)

Bachelors degree

Last Active

January 21st, 2025 (10 days ago)

Member Since

September 3rd, 2012

Profile Description

*** I have vast experience with Shopify Platform ***~ Order Fulfillment~ Order Processing~ Payment Capture~ Cancelation~ Refunds~ Creating Orders~??Email Responder~??Email Marketing~ and all the updates that the Customers need*** For My Back Office Experience ***~ SEO~ Catalog~ Tagging~ Product Description~ Updating Titles using cc image~ Handles~ De-duplicating Email Accounts using NetSuite~ Publishing~ and Listing.*** For My Recruitment Experience ***~ Hiring New Employees~ Job Postings using craigslist, careerbuilder, onlinejobs.ph, and Linkedin*** For My Management Experience ***~ Creating Reports and Training Modules using PPT~ Workforce~ Team Management*** For My Customer Service Experience ***~ Live Chat~??Email Responder~ Social Media Response*** For My Experience in different Softwares ***~ Zendesk~ Hootsuite~ Netsuite~ Xero~ Canva~ Basecamp~ WhatsApp~ Goflow~ Shopify~ Oberlo~ GoogleDocs~ Excel~ Time Doctor~ Monitask~ Hubstaff~Upgrade to see actual info~Upgrade to see actual info~ Yotpo~ Aliexpress~ AirbnbI would love the chance to collaborate with you. Please let me know when.

Top Skills

E-Commerce » Shopify

Experience: 5 - 10 years

I used shopify for creating orders, cancellations, returns, card captures, inventory, adding titles, tags and alike

Professional Services » Management Services » Customer Support Management

Experience: 1 - 2 years

I managed a team of 10 from different countries. Addressed all their customer's concerns from Paypal disputes and refunds

Customer Support » Ecommerce

Experience: 5 - 10 years

I have done dropshipping stores and direct stores for US, Australia and UK. I haggle items directly from the supplier, tracking their parcels, answering emails and alike

Other Skills

Basic Information

Age
44
Gender
Female
Website
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Address
Quezon City
Tests Taken
IQ
Score:  120
DISC
Dominance: 43
Influence: 32
Steadiness: 15
Compliance: 11
English
C2(Advanced/Mastery)
Government ID
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