I have been working as a Call center agent for 5 years.
*Handled Telco accounts and was trained to troubleshoot some minor technical problems.
Address customer needs promptly to ensure satisfaction.Resolve complaints with effective solutions.Engage and build rapport with customers.
*Worked with Chinese Restaurants in a Call center company, I help resto take orders from customers.
*I also have an experience in cold calling. Previous employer is based in Texas. So I was ask to call and ask home owners if they are willing to sell their property and part of my job is to set an appointment for them to discuss further.
Tools I have used so far:
Avaya
Mojo
POS
Call tools
Writes clearly and concisely; listens attentively; openly expresses ideas, negotiates/resolves differences; provides and asks for feedback; offers well-thought-out solutions; excellent n multi-tasking; cooperates and works well with others.
“The more I stepped away from it, the more successful our Chanel became!”
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Onlinejobs.ph "ID Proof" indicates if "they are who they say they are".
It DOES NOT indicate skill level.
ID Proof scores are 0 - 99 with 99 being the best. It is calculated based on dozens of data points.
It's intended to help employers know who they're talking to is real, and not a fake identity.