Justine

Real Estate Virtual Assistant

60 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Vocational Course in English Proficiency

Last Active

November 29th, 2024 (3 days ago)

Member Since

February 9th, 2020

Profile Description

I've been in the BPO Industry for more than 6 years and I am confident that I have the skills suited for any kind of task the clients may require. I worked with major Telecommunications Companies such as Sprint and Verizon Wireless as a Customer Service Representative then eventually worked with
PayPal and Airbnb and Apple Support.
During my first three years, I worked as a General Care Specialist for Sprint. We help user’s with their Billing, Basic Troubleshooting, Network Issues, Payments, and refunds. Then, I was up-skilled to Collection Finance LOB wherein we help the user’s with their Payment concern. We mainly do Payments, Payment Arrangements, and re-connection of their service. After which, I joined Verizon Wireless and does the same.
In my fourth year working in a BPO, I started working for PayPal North America Campaign. I was profiled as a Customer Care Representative and handled Account Management to help users with their Account Inquiry, Password Reset, Spoof Emails, and Adding Financial Information. Thereafter, I was Up-skilled to New Member since I was doing great with my Customer Satisfaction.
I am now working with Airbnb as a Chat Support Agent which made me knowledgeable in being Community Educations Specialist and help Airbnb’s Host and Guests on how they can manage their Listings and Reservation.

Basic Information

Age
30
Gender
Male
Website
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Address
Santa Maria, Bulacan
Tests Taken
IQ
Score:  105
DISC
Dominance: 35%
Influence: 18%
Steadiness: 36%
Compliance: 11%
Government ID
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