Ryan

Customer Service

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.25/hour ($1,100.00/month)

Bachelors degree

Last Active

March 10th, 2025 (today)

Member Since

February 7th, 2020

Profile Description

A dedicated and experienced Customer Support Specialist with a solid background in managing live chat, email, and phone support across various platforms, including Google Play, YouTube, YouTube Music, and gaming services such as Genshin Impact. Known for delivering exceptional customer service, I excel in technical troubleshooting, resolving high-risk cases, and providing customized solutions that enhance user satisfaction. My expertise spans multiple customer support channels, ensuring efficient and effective problem resolution while maintaining a customer-first approach. With a strong passion for technology and continuous improvement, I am committed to staying ahead of industry trends and contributing positively to any team.The systems that I’ve used to perform my job are:
1. CMS for project management.
2. CRM tools (e.g. Einstein, Zendesk, Redbull, CSC, Aihelp, etc.)
3. Avaya Dialer
4. SpeakEasy VoIP Dialer
5. Social Media platforms (Facebook, Instagram, Twitter)
6. Messaging Applications (Slack, WeCom, Skype, etc.)

I am a hardworking professional that has a great passion to give the best services that I can. I can work with minimal supervision and can work under pressure.

Top Skills

Customer Support

Customer Support » Technical Support

Experience: Less than 6 months

Office and Administration » Email Management

Other Skills

E-Commerce » Inventory Management » Quality Control

Experience: Less than 6 months

Customer Support » Email Support

Office and Administration » Transcription

Customer Support » Phone Support » English Speaking

Customer Support » Phone Support

Customer Support » Social Media Moderation

Customer Support » Content Management

Office and Administration » Translation

Office and Administration » Microsoft Excel

Office and Administration » Data Entry

Basic Information

Age
34
Gender
Male
Website
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Address
Bacolod City, Negros Occidental
Tests Taken
IQ
Score:  125
DISC
Dominance: 9
Influence: 7
Steadiness: 42
Compliance: 42
English
C2(Advanced/Mastery)
Government ID
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