Virtual Assistant, Appointment Setter, Customer Support

Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Associates degree

Last Active

September 23rd, 2024 (yesterday)

Member Since

February 5th, 2020

Profile Description

I possess a year of experience as a virtual assistant and 3 years experience in the BPO industry where I enjoy the variety of work that the job brings each day.
My knowledge of a wide variety of computer programs allows me to easily take on nearly any task I am assigned. I am a quick study and welcome challenges as well. As a detail-oriented and organized professional, I take pride in completing assignments on time and with accuracy. I can type 40 words per minute and possess excellent communication skills, both written and verbal. I am equipped with the necessary knowledge and skills very much qualified for the job that is available in your company. I have also acquainted myself with a wide range of skills that allow me to blend with the group or team’s culture and to continuously strive to reach common goals.
CUSTOMER SERVICE (BILLING, SALES, TECHNICAL, CHAT SUPPORT)
- Customer support for collection, credit services and sales department for a U.S. based Department store (Macy’s AmEx and Macy's Department Store).
- Email, sales and phone support for U.S. Online gift shop Upgrade to see actual info and Upgrade to see actual info.
- Billing, Tech, Sales support for mobile, home internet and tv cable in Telstra A.U. and T-Mobile U.S.
- Chat and Phone support for order inquiries for food delivery service in U.S., C.A. and A.U. (DoorDash)
VIRTUAL ASSISTANT
- Processing applications for mortgage application, compiling files, appointment setting, data entry, managing emails, chat support, and recruitment screening & interview. (Dominion Lending Centre)
- Customer support for multiple e-Commerce business, chat support, email management and social media manager for clothing line and jewelry store in U.S. (farewellcreed.co & Upgrade to see actual info)
TOOLS
- WooCommerce
- Asana
- Slack
- Shipstation
- Shopify