Proven leader in customer service and
training, with a track record of
enhancing customer satisfaction and
conduct refresher for customer service
representatives at DXC Technology.
Skilled in coaching techniques and
critical thinking, I excel in facilitating
product training and streamlining
onboarding processes. Achieved
significant improvements in trainee
competency and customer loyalty
through innovative training strategies
and effective problem resolution. I'm also a beginner in creating content and basic graphic designing. I'm knowledgeable in using google calendar, google sheets, google docs, Canva, Outlook, CRM, excel, word, power point and basic knowledge in Adobe.
Experience: 2 - 5 years
Experience: Less than 6 months
Experience: Less than 6 months
Experience: 6 months - 1 year
Experience: 1 - 2 years
“I have one of the best VAs I've had in a long time...she's been amazing”
Davonna Willis
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