Era

General Virtual Assistant | Customer Service

85 ID PROOF
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Overview

Looking for full-time work (8 hours/day)

at $6.00/hour ($1,056.00/month)

Bachelors degree

Last Active

November 17th, 2024 (today)

Member Since

February 3rd, 2020

Profile Description

Providing excellent Administrative duties such as: handling phone calls, answering emails, organizing and filing documents, updating calendars, and preparing additional tasks given.Expert in Customer Service Representative in a large telecommunication company in the US particularly in Technical Support, Email, and Portability Department. Providing resolution to the customer issues, answering queries, update customer information if necessary, and doing Outbound calls to ensure customer satisfaction.Experienced in Hospitality Industry. Being attention to detail and clear communication might be direct or indirect are vital since we are working with guest and interact with them directly. Hearing guest provide you with a positive feedback is a music to my ears

Top Skills

Customer Support

Experience: Less than 6 months

Customer Support » Phone Support » English Speaking

Experience: Less than 6 months

Office and Administration » Email Management

Other Skills

Customer Support » Email Support

Experience: Less than 6 months

Customer Support » Phone Support

Experience: Less than 6 months

Office and Administration » Data Entry

Office and Administration » Travel Planning

Real Estate » Appointment Setting

Customer Support » Technical Support

Experience: Less than 6 months

Office and Administration » Microsoft Excel

Office and Administration » Personal Assistant

Basic Information

Age
38
Gender
Female
Website
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Address
Lapu-Lapu, Cebu
Tests Taken
IQ
Score:  105
DISC
Dominance: 25
Influence: 28
Steadiness: 27
Compliance: 20
English
C2(Advanced/Mastery)
Government ID
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